Everything You’ve Wanted to Ask a Travel Advisor
Frequently Asked Questions
1. Why should I book through Cariveau Travel Solutions instead of doing it myself online?
Booking travel can seem simple, but the reality is that it’s time-consuming, overwhelming, and full of fine print. At Cariveau Travel Solutions, I handle every detail — from finding the best cruise cabin to coordinating flights, hotels, and transportation — so you can relax knowing your trip is in expert hands. With 40+ years in the hospitality industry and firsthand experience traveling the U.S. and the world, I know the questions to ask, the pitfalls to avoid, and the insider tips that make all the difference.
2. Do you charge a fee for your services?
No! My planning services are completely free to you. I’m paid by the cruise line, hotel, or tour operator after you travel, so there’s no extra cost compared to booking on your own — you just get more value, personalized service, and a stress-free planning process.
3. What types of travel do you book?
While I’m a Virgin Voyages specialist, I also book:
- Other cruise lines
- All-inclusive resorts
- Hotels and resorts worldwide
- Flights and car rentals
- Custom itineraries, excursions, and tours
- Group travel, honeymoons, and special occasion trips
4. Can you help me plan a cruise?
Absolutely! Although I specialize in Virgin Voyages, I'm able to book the best deals for you on any major cruise line (i.e., Norwegian, MSC, Princess, Disney, etc.). I can help you choose the perfect cabin, plan your onboard activities, and select the best excursions for your ports of call — all at no extra cost to you.
5. Do I lose control of my trip by booking through a travel agent?
Not at all. You make all the final decisions — I simply present you with the best options, handle the booking process, and take care of the details. You stay in control, but without the stress or hours of research.
6. What’s the expectation when we start planning?
When you reach out to plan a trip, my time, expertise, and industry connections are dedicated to creating an itinerary tailored just for you. Because there’s significant time and effort put into the planning process, I work with the expectation that you’re ready to book your trip through Cariveau Travel Solutions once we’ve finalized the details. This ensures you get the most out of the planning process and allows me to give you the highest level of service — without any planning fees.
7. How does payment work?
When you’re ready to move forward, I’ll need your credit card information to secure your reservations with the cruise line, hotel, airline, or tour operator. Your payment is made directly to the vendor, not to me, and you’ll receive official confirmations for each component of your trip. This ensures your booking is locked in at the agreed price and protects you with the vendor’s terms and conditions.
8. Can you save me money?
Yes — often in ways you might not expect. I have access to promotions, perks, and packages not always visible online, plus I can advise on timing, upgrades, and extras that add value to your trip without adding cost.
9. Do you work with groups or special events?
Yes! I can arrange travel for groups, weddings, honeymoons, family reunions, or corporate trips. I’ll coordinate logistics, manage payments, and keep everything organized so your group can focus on the fun.
10. How do we get started?
It’s easy! Just fill out my Interest Form or email me at jason@cariveausolutions.com with your travel ideas. We’ll chat about your preferences, budget, and goals, and I’ll begin creating a customized itinerary just for you.